You think and work from the business perspective and you know how to convince your environment of the benefit that Ezilly offers. You will join the service desk, which handles a wide range of IT activities. You understand your role within this team of specialists and translate this into efficient and effective action.
You mainly focus on the wishes of clients and translate these into technical solutions.
Tasks and responsibilities
• Handling all IT requests and incidents (tickets) from 9 different countries to the Service desk
• Identity Access Control
• Hardware and software installations (client and server)
• 1st and 2nd line response to incidents
• Cybersecurity monitoring: Darktrace (network), Trustwave SEG (email), Sophos (endpoint)
• You make your own schedule, based on priorities
• On call service (minimum 1 week per month)
Work experience and education
• At least a completed MBO-4 education (ICT)
• At least 3 years of relevant work experience
• Knowledge of Microsoft systems, including Windows client + server OS, Active Directory, Exchange,
• Experience with hardware, software, networks, switches, modems, firewalls and TCP/IP
• Good command of the Dutch and English language in word and writing
• Customer and service oriented
• Not afraid to take responsibility for multiple subjects
• Independent, but like to work in a team
• Communicative strong and stress resistant
We offer a full-time position in a dynamic working environment in 9 countries. You work in a permanent position within a team of motivated people. You will receive a competitive salary.
Ezilly is characterized by a large degree of openness, independence, informal atmosphere and a pleasant working climate.
If you recognize yourself in this profile, we would like to invite you to send us your motivation letter, together with your CV. Cécile Gerritsen I HRM I email@example.com
Feel free to contact us by any of the means below.
1211 RH Hilversum
Phone: +31 (0)35 65 55 750
Fax: +31 (0)35 65 55 751
Chamber of Commerce: 30153157
709 00 Ostrava, Mariánské Hory
Phone: (+420) 595 694 570
Copyright © 2012 - 2022 www.ezilly.nl. All rights reserved.